QRCompose Terms and Conditions

QRCompose is a product of Cloudleet (“Cloudleet”, “QRCompose”, “we”, “our”, or “us”). All services, trademarks, software, and intellectual property associated with QRCompose are owned and operated by Cloudleet.

Effective Date: 01 February 2025

Last Updated: 12 July 2026

1. Introduction

These Terms and Conditions (“Terms”) govern access to and use of the QRCompose website, applications, QR code runtime services, designer tools, artificial intelligence features, event services, guest portal, APIs, integrations, and related services (collectively, the “Services”).

By creating an account, purchasing a subscription or event licence, accessing the Services, or otherwise using QRCompose, you agree to these Terms. If you use the Services on behalf of an organisation, you represent that you have authority to bind that organisation. If you do not agree, you must not use the Services.

Our processing of personal data is also governed by our Privacy Policy. Where required, additional terms presented for a specific feature, promotion, trial, integration, or service form part of these Terms.

2. Definitions

“Account” means a registered QRCompose account.

“AI Features” means any artificial intelligence, machine-learning, assistant, content-generation, recommendation, analysis, or automated design functionality made available through the Services.

“Content” means information, data, files, text, images, video, audio, prompts, designs, configurations, attendee information, forms, menus, listings, and other materials uploaded, generated, submitted, stored, displayed, or published through the Services.

“Customer” means the individual or legal entity responsible for an Account, subscription, organisation, or Event Licence.

“End User” means a person who scans a QR code, visits a published page, completes a form, makes a booking or payment, registers for an event, uses the Guest Portal, or otherwise interacts with Customer Content.

“Event Licence” means a licence purchased or granted for use of specified event-related features, capacity, analytics, or services for a particular event.

“Guest Portal” means the attendee-facing QRCompose service through which eligible users may access events, profiles, digital passes, agendas, networking, or related functionality.

“Organisation” means a shared workspace or account structure administered by one or more users.

“Platform” means the QRCompose web applications, mobile or desktop applications, runtime services, APIs, integrations, and supporting infrastructure.

“Services” includes QR code creation and management, hosted pages, analytics, link pages, digital profiles, menus, bookings, payments, forms, file sharing, events, attendee registration and check-in, badge generation, guest services, organisations, workflows, designer tools, AI Features, and any related or successor functionality.

“User”, “you”, or “your” means any individual or entity accessing or using the Services.

3. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding agreement to use QRCompose as an Account holder. End Users may use public-facing features where permitted by applicable law and by the Customer responsible for the relevant page or event.

You must not use the Services if applicable law prohibits you from doing so. If you act for a company, organisation, event organiser, or other entity, you confirm that you are authorised to accept these Terms on its behalf.

4. Account Registration, Security, and Administration

You must provide accurate, current, and complete information and keep it updated. You are responsible for all activity occurring through your Account, including activity by invited users, employees, contractors, and organisation members.

You must protect your credentials, authentication methods, API keys, and connected accounts. You must notify us promptly at [email protected] if you suspect unauthorised access or a security incident.

Organisation administrators may invite or remove members, assign roles, manage licences and billing, control access to organisation-owned Content, and take other administrative actions. Users joining an Organisation acknowledge that its administrators may control their access and may access or manage Content owned by that Organisation.

We may rely on instructions and actions submitted through an authenticated Account. We are not responsible for losses caused by your failure to protect credentials or appropriately configure access.

5. Acceptable Use

You must not use the Services to:

(a) violate any law, regulation, court order, intellectual-property right, privacy right, publicity right, or contractual obligation;

(b) create, distribute, redirect, or promote phishing, malware, fraud, scams, deceptive content, unlawful goods or services, or malicious QR codes;

(c) upload, publish, or process Content that is unlawful, infringing, defamatory, threatening, abusive, exploitative, obscene, or harmful;

(d) impersonate another person or organisation, misrepresent affiliation, or collect information through deception;

(e) interfere with, overload, disrupt, probe, scan, or circumvent the security, integrity, access controls, rate limits, or operation of the Platform;

(f) reverse-engineer, copy, scrape, resell, or commercially exploit the Services except as expressly permitted by us;

(g) use automated systems in a manner that creates unreasonable load or bypasses limits, licences, credits, or access controls;

(h) use AI Features to extract system prompts, obtain unauthorised information, facilitate unlawful conduct, or generate harmful or deceptive material;

(i) upload sensitive, confidential, regulated, or special-category personal data unless you have a lawful basis, appropriate safeguards, and the feature is suitable for that data; or

(j) use the Services in a way that may expose QRCompose, Cloudleet, our providers, or other users to liability or harm.

We may investigate suspected misuse and suspend, restrict, remove, or terminate access or Content where reasonably necessary to protect the Services, users, third parties, or comply with law.

6. Plans, Subscriptions, Trials, and Billing

QRCompose may offer free plans, paid subscriptions, trials, promotional access, permanent-free arrangements, managed plans, and other account types. Features, entitlements, usage allowances, published-item limits, AI credits, storage, support, and other benefits vary by plan and may change from time to time.

Paid subscriptions may be billed monthly, annually, or at another stated interval. Unless stated otherwise, subscriptions renew automatically until cancelled. You authorise our payment provider to charge applicable fees, taxes, and renewal amounts using your selected payment method.

Trials may require payment details and may convert automatically to a paid subscription at the end of the trial if this is clearly disclosed during sign-up. If a trial, grace period, promotion, or paid entitlement ends, your Account may be downgraded to a free plan and paid features may become unavailable.

You are responsible for keeping billing information accurate and for any taxes, duties, or charges applicable to your purchase, except taxes based on our income. Prices and plan features may change, but changes to an active paid subscription will take effect in accordance with applicable law and any notice we provide.

Unless otherwise stated or required by law, fees already paid are non-refundable. Statutory cancellation, refund, and consumer rights remain unaffected.

Failed or overdue payments may result in retries, restricted functionality, downgrade, suspension, cancellation, or termination. We may provide a grace period, but are not required to do so.

7. Event Licences

Event-related features may require a separate Event Licence. An Event Licence applies only to the event, capacity, duration, features, and analytics level shown at purchase or grant.

Attendee limits may apply across registrations, imports, invitations, check-ins, or other attendee records. We may restrict additional registrations, imports, publishing, check-in, analytics, or related features when a licence is inactive, expired, unpaid, cancelled, superseded, or exceeds its capacity.

Upgrading an Event Licence may replace or supersede an earlier licence while preserving eligible event data. Unless stated otherwise, Event Licences are non-transferable between events and non-refundable except where required by law.

The Customer is solely responsible for the event, ticketing, registrations, attendee eligibility, venue, safety, accessibility, communications, refunds, cancellations, legal notices, and compliance with applicable consumer, privacy, marketing, and event laws. QRCompose provides software tools and is not the event organiser, ticket seller, venue, insurer, or guarantor.

8. Payments, Bookings, Orders, and Customer Transactions

QRCompose may provide tools that enable Customers to accept bookings, orders, deposits, or payments through third-party providers. QRCompose is not a bank, payment institution, merchant of record, escrow service, insurer, or party to transactions between Customers and End Users unless expressly stated otherwise.

Customers are responsible for product and service descriptions, prices, taxes, fulfilment, availability, cancellations, refunds, disputes, receipts, licences, and compliance with consumer law. Third-party payment providers process payment details under their own terms and privacy policies.

We are not responsible for chargebacks, failed or delayed payments, payment-provider outages, fraud decisions, currency conversion, withheld funds, customer disputes, or losses arising from transactions between a Customer and an End User.

9. Designer, Drafts, Publishing, and Hosted Pages

The Designer and related tools may allow you to make changes in draft form. Changes may not be visible to End Users until you publish them through the applicable publishing flow. You are responsible for reviewing drafts, confirming the intended destination, and publishing changes.

Published pages, QR destinations, profiles, files, forms, menus, booking pages, event pages, and other Content may be publicly accessible. You are responsible for verifying published Content, links, pricing, availability, contact details, accessibility, and legal disclosures.

We may provide previews, templates, automated suggestions, or generated configurations. These are tools only and do not replace your review or professional advice.

10. Artificial Intelligence Features

AI Features may generate, transform, recommend, analyse, or apply Content and configurations based on your prompts, existing Content, connected sources, or other context. AI output may be inaccurate, incomplete, outdated, offensive, unsuitable, or similar to material generated for others.

You are solely responsible for reviewing and approving AI output before using, publishing, sending, or relying on it. You must verify factual, legal, financial, medical, safety, branding, intellectual-property, and regulatory matters independently. AI Features do not provide professional advice.

Where the product is configured to apply AI-generated changes automatically, you remain responsible for reviewing the resulting draft or published experience. We do not guarantee that AI Features will understand your intent or produce a particular commercial, design, accessibility, SEO, or conversion outcome.

AI Features may use third-party model and infrastructure providers. Prompts, relevant Content, and technical metadata may be processed by approved providers solely as needed to provide, secure, monitor, and improve the feature, subject to our Privacy Policy and provider arrangements.

AI Features may consume credits or be subject to plan limits. Credits have no cash value, are non-transferable, and may expire or reset as described in the applicable plan. We may change models, providers, safeguards, credit costs, limits, or availability.

You must not use AI Features to infringe rights, produce unlawful or harmful Content, bypass safeguards, extract confidential system information, or make solely automated decisions that produce legal or similarly significant effects without appropriate lawful safeguards and human review.

11. Events, Attendee Data, and Guest Portal

Customers using event and attendee features are responsible for determining their lawful basis for collecting and processing attendee data, providing required privacy notices, obtaining consents where necessary, handling data-subject requests, setting retention periods, and ensuring that imported or submitted data is accurate and lawfully obtained.

Badge QR codes, digital passes, attendee profiles, public profile links, check-in records, and event information may expose personal information to organisers, authorised staff, other attendees, or the public depending on configuration. Customers and End Users are responsible for selecting appropriate privacy settings and limiting the information they publish.

The Guest Portal may enable networking, contact exchange, notes, image attachments, and redirection to external communication services such as messaging or social platforms. QRCompose is not responsible for communications, meetings, relationships, transactions, harassment, misconduct, or other interactions between users or occurring on third-party platforms.

Customers are responsible for obtaining any permissions required before uploading attendee lists, printing badges, sending invitations or messages, or enabling public profiles.

12. Customer Content and Intellectual Property

As between you and QRCompose, you retain ownership of your Content and QR code configurations, subject to rights held by third parties.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, transmit, display, adapt, and otherwise use Content only as reasonably necessary to provide, secure, maintain, support, and improve the Services, comply with law, and enforce these Terms.

You represent that you have all rights, permissions, notices, and lawful bases necessary for your Content and our processing of it. You are responsible for Content submitted by your users, employees, attendees, customers, and End Users where you determine the purposes or means of processing.

QRCompose, Cloudleet, and our licensors retain all rights in the Platform, software, runtime, Designer, templates, interfaces, documentation, trademarks, branding, analytics systems, AI tooling, models or model integrations, and other technology. No rights are granted except the limited right to use the Services under these Terms.

Feedback and suggestions may be used by us without restriction or compensation, provided we do not identify you publicly without permission.

13. File Uploads and Public Content

The Services may permit uploads such as images, PDFs, documents, audio, or video. Hosted files may be delivered through public or access-controlled URLs and may be cached by content-delivery networks or third-party infrastructure.

A non-indexed or difficult-to-guess URL is not a guarantee of confidentiality. Anyone with access to a public link may be able to access or share the Content. You must not rely on public URLs to protect confidential, sensitive, or regulated information.

You are responsible for file legality, malware, permissions, privacy, retention, and backup. We may scan, restrict, remove, quarantine, or disable files that pose security, legal, or operational risks.

14. Analytics

QRCompose may provide analytics such as scan counts, approximate location, device, browser, referral, conversion, registration, booking, or event activity. Analytics may be estimated, delayed, incomplete, affected by privacy technologies, or unavailable.

You must use analytics lawfully and provide any required notices or consent mechanisms. We do not guarantee that analytics are accurate, exhaustive, or suitable for accounting, billing, legal evidence, or mission-critical decisions.

15. Privacy and Data Protection

Personal data is processed in accordance with our Privacy Policy and applicable data-protection law. Depending on the feature and context, Cloudleet may act as a controller or processor.

Where you use the Services to collect or determine the purposes of processing End User, customer, employee, or attendee data, you are responsible for your own compliance obligations, including lawful basis, transparency, consent, security, retention, international transfers, and responding to individual rights.

You must not instruct us to process personal data in violation of law. Where applicable, a separate data processing agreement may govern processing performed on your behalf.

16. Third-Party Services and Integrations

The Services may depend on or integrate with third parties, including payment processors, identity providers, AI providers, cloud infrastructure, email services, mapping services, analytics tools, and external websites or communication platforms.

Third-party services are governed by their own terms and privacy policies. We do not control and are not responsible for their content, security, availability, decisions, data practices, changes, or continued compatibility.

We may add, replace, modify, or discontinue integrations. You are responsible for maintaining any third-party account, permissions, credentials, fees, and lawful use required for an integration.

17. Communications

You agree that we may send transactional and service communications required to operate your Account, including authentication codes, security notices, billing notices, trial and subscription messages, event-related operational messages, product changes, and legal updates.

Marketing communications will be sent only where permitted by law, and you may opt out using the method provided. You cannot opt out of essential service, security, billing, or legal communications while maintaining an active Account.

Customers using QRCompose to contact End Users are responsible for complying with marketing, electronic communications, privacy, and anti-spam laws and for obtaining any required consent.

18. Beta, Preview, and Experimental Features

Some features may be labelled beta, preview, early access, experimental, or may otherwise be under active development. Such features may be incomplete, inaccurate, unstable, or changed, suspended, or removed at any time.

Beta and preview features are provided “as is” without commitments regarding availability, support, data retention, compatibility, or continued release. You should not rely on them for mission-critical use.

19. Availability, Changes, and Maintenance

The Services are provided on an “as is” and “as available” basis. We may update, maintain, migrate, limit, suspend, replace, or discontinue any feature where reasonably necessary.

We aim to provide a reliable service but do not guarantee uninterrupted, secure, or error-free operation. Separate parts of the Platform, including published pages, analytics, AI Features, Designer, Events, Guest Portal, email, or third-party integrations, may be unavailable independently.

You are responsible for maintaining appropriate copies or exports of important Content and records. We may impose reasonable technical limits to protect security, reliability, or fair use.

20. Suspension, Downgrade, and Termination

We may suspend, restrict, downgrade, or terminate access if you breach these Terms, fail to pay fees, create legal or security risk, misuse the Services, exceed applicable entitlements, or where required by law.

You may cancel a subscription through the available account or billing controls. Cancellation stops future renewal but does not ordinarily refund fees already paid. Certain features may remain active until the end of the paid period.

Following downgrade, expiry, cancellation, or termination, Content and data may become inaccessible, unpublished, restricted, or deleted after a reasonable retention period. We do not guarantee indefinite storage. You should export important data before ending paid access.

Provisions that by their nature should survive termination will survive, including provisions concerning ownership, payment obligations, disclaimers, liability, indemnity, and dispute resolution.

21. Disclaimers

To the fullest extent permitted by law, we disclaim all express, implied, statutory, and other warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted availability.

We do not warrant that QR codes will always scan on every device or medium, that published Content will produce any level of traffic, revenue, registrations, bookings, sales, engagement, SEO ranking, or conversion, or that AI output, analytics, event tools, communications, or integrations will be accurate or achieve a particular result.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

22. Limitation of Liability

To the fullest extent permitted by law, QRCompose, Cloudleet, our affiliates, licensors, providers, employees, officers, and representatives will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for loss of revenue, profits, sales, bookings, registrations, ticket sales, customers, data, goodwill, business opportunity, anticipated savings, or reputation.

This exclusion applies to losses arising from downtime, data loss, security incidents beyond our reasonable control, payment or booking failures, event disruption, attendee or user disputes, third-party services, AI output, analytics, publication errors, customer Content, or use or inability to use the Services.

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Services or these Terms will not exceed the greater of: (a) the amount you paid to QRCompose for the Services during the 12 months immediately preceding the event giving rise to the claim; or (b) EUR 100.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence where applicable.

23. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless QRCompose, Cloudleet, our affiliates, providers, employees, officers, and representatives from claims, damages, liabilities, losses, penalties, and reasonable legal costs arising from your Content, your event or business, your transactions or communications with End Users, your misuse of the Services, your breach of these Terms, or your violation of law or third-party rights.

This provision does not require a consumer to indemnify us where such an obligation would be unlawful or unfair under applicable consumer law.

24. Force Majeure

We are not liable for delay, failure, or interruption caused by circumstances beyond our reasonable control, including natural disasters, fire, flood, war, terrorism, civil unrest, labour disputes, epidemics, governmental action, internet or telecommunications failure, cyberattack, power outage, cloud or provider outage, or failure of third-party services.

25. Changes to the Services and Terms

We may modify the Services and these Terms. We will provide reasonable notice of material Terms changes where required, including by email, dashboard notice, or publication of an updated effective date.

Changes take effect on the date stated. Continued use after the effective date constitutes acceptance, except where applicable law requires additional consent. If you do not agree to a material change, you must stop using the affected Services and may cancel your subscription.

26. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Cyprus, without regard to conflict-of-law rules.

Subject to any mandatory consumer rights, the courts of Paphos, Cyprus have exclusive jurisdiction over disputes arising from or relating to these Terms or the Services.

If you are a consumer residing in the European Union or another jurisdiction with mandatory protections, you may also have the right to bring proceedings in the courts of your place of residence and benefit from mandatory local consumer law.

27. General

These Terms, the Privacy Policy, any applicable order or checkout terms, and any feature-specific terms constitute the agreement between you and us concerning the Services.

If any provision is held invalid or unenforceable, the remaining provisions remain effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. We may assign them as part of a merger, reorganisation, sale of assets, or transfer of the Services.

Headings are for convenience only. Electronic records and communications satisfy written-form requirements to the extent permitted by law.

28. Contact Information

Email: [email protected]

Website: www.qrcompose.com

Phone: +357 26222323

Acknowledgment

By using QRCompose, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.